Services That Work

Strategic Direction 5: A County that performs and delivers results

The County’s service delivery review, Services That Work, is a multi-year project that will help us better understand, and make recommendations on, how to deliver our services in a way that is efficient, effective, and positively impacts the community.

Our strategy

• Launch an organized and systematic service delivery review (Services That Work) to ensure the County is efficiently and effectively delivering services that improve quality of life

News and updates

Jan 28, 2015

Update presented to County Council by Munro Strategic Perspective, project consultant, focusing on service improvement opportunities being further explored

• Wave 1 Findings Report submitted by Munro Strategic Perspective, January 2015
• Council Report CAO 2015-03 (January 28, 2015): Services That Work - Wave 1 Findings Report  
• Presentation to County Council: "Services That Work: Wave 1 Findings Report Presentation to Council" (Jan 28, 2015)

July 9, 2014

Interim report presented to County Council by Munro Strategic Perspective, project consultant, featuring service groupings

• Council Report 2014-11  (July 9, 2014):  Services That Work -2014 Interim Report