Strategic Direction 5: A County that performs and delivers results
Customer service has been an area of focus—and pride-- for the County for many years. The “Service Excellence” strategy represents a the next step in our customer service philosophy, in which regard for our citizens and each other is ingrained in everything we do.
Our strategy
- Create a culture of service excellence
- Educate staff about service standards
- Get better quality of feedback on customer service
Download the Service Excellence strategy book
More information
Contact Customer Service
For employees
Download the printable Service Excellence reference sheet
Download the Service Excellence poster